How well does your DNS really perform — as your subscribers experience it, not as your dashboards report it? The Nameto DNS Report is a pcap-based analysis of your real DNS traffic, built for ISP and operator technical teams. It measures latency percentiles rather than averages, shows what the averages hide, and tells you exactly where to improve.
The Perception Gap: What Your Dashboards Show vs. What Subscribers Get
What You See:
- Average response time: around 20 ms. Looks healthy.
- Server-side latency percentiles: good numbers.
- Throughput: high query volumes, handled smoothly. No red flags.
- Error Rates: minimal — everything confirms a well-tuned DNS.
Conclusion Based on A: your DNS is fast, reliable, and coping with the load. Nothing to fix.
What Your Averages Hide:
Percentile Graph of DNS Query Latency from the wire – reveals the full story beyond averages:
- While 90% of queries might be speedy, resolving within 20ms, what about the other 10%?
- This portion experiences latency anywhere from 200ms to 5000ms, a significant deviation not apparent in average response times
- A single page load triggers dozens of DNS lookups and such delays can impact user experience and satisfaction, potentially affecting your service’s reputation.
Reality Check from B: A deeper dive can uncover hidden challenges, impacting a fraction of your traffic but significantly affecting overall service quality.
What’s in the Report
A DNS QoE report is an analysis of real resolver traffic — captured as pcap files from your DNS servers — that measures what subscribers actually experience. It contains:
Performance metrics that go beyond averages — wire-level response-time distributions (median, p95, p99), query success rates, unanswered-query and retry rates, and overall responsiveness.
Traffic patterns — query-volume profiles over time, query-type mix, and peak-load shape: the inputs you need for capacity planning and network optimization.
How It Works
- NDA and DPA (optional). Before anything is shared, we can sign a Non-Disclosure Agreement and a Data Processing Agreement. DNS traffic contains personal data, and we treat captures accordingly.
- Submit packet captures. You capture traffic on or near your resolvers and provide the pcap files. We advise on capture points and duration.
- Analysis. We analyze the captured traffic itself — every query, response, retry, and unanswered query on the wire. Passive analysis measures what your subscribers actually experienced; it needs no access to your servers or configurations.
- Report. You receive a written report of strengths, weaknesses, and concrete improvement opportunities, grounded in your own traffic.
- Consultation (optional, paid). Walk through your report’s findings with our DNS engineers, prioritize them, and plan remediation.
You send the captures; we do the rest.
Why Choose the Nameto DNS Report
- Written for engineers. Findings that DNS administrators and network engineers can act on, with the evidence behind each one — not a glossy executive summary.
- Vendor-agnostic. The report is useful whatever resolver software you run — Nameto’s or anyone else’s.
- Proactive. Find the tail-latency and abuse problems before your subscribers do.
Fill in the form and we’ll reply by e-mail with the next steps: an optional NDA and DPA if you want them in place first, then instructions for sharing pcap captures from your DNS servers. Our team analyzes the traffic and sends you a detailed report — no obligation, and useful whatever DNS software you run.
Your pcap data can be covered by an NDA and DPA, and we use your contact details to deliver the report — see our Privacy Policy.